Could a generative AI chatbot have a real relationship with a person? Allison Pugh, a sociologist, argues no: “there is no human relationship when one half of the encounter is a machine,” she writes. In her argument, Pugh describes how care-focused generative AI platforms–such as the ones being used in education, medical, and therapy settings–damage …

Continue reading Looking for human connections: Allison Pugh on why care work shouldn’t be outsourced to generative AI